Client Portal

At Grant & Power Landscaping we are proud to offer our customers a easy way to pay invoices, manage autopay, as well as reviewing and accepting proposals online If you have any questions please check out our FAQ below.

If you have already setup your online account with us please login here

If you do not have a customer login, please fill out the contact form below and we will send you an invite.

F.A.Q.

Receiving an Invite to the Customer Portal

Customer Portal Invite links are valid for 30 days once they are sent. If 30 days have passed, and you never used your invite link, you’ll have to request a new Portal Invitation Email from us again.

Example of Customer Portal Invitation email:

After your password is set, you will be redirected to the login page. You can then log in to your portal account for the first time.

Logging Into the Customer Portal

To log into the portal, you will enter the email address that the portal was accepted from, complete with the password that you created at the time of sign up. Once you are logged in, your dashboard will be displayed.

Reset Password

If you cannot remember your password, you can request a new password on the login screen by selecting Forgot Password?

📌 Note: we cannot see your passwords; it’s up to you to reset your password if you do not have access to your old password.

The login email needs to be the same as the email you registered with at the time of accepting the portal invite to receive the Password Reset email.

If you change your email address, you will need to reach out to us to update your information. If you are already portal verified, then as long as your email address is updated, then you would be able to log in with your updated email address.

Troubleshooting

If you click the link to reset your password for your account and you never receive this email, confirm by phone or email to see if you are Customer Portal Verified. This means that you have accepted your invite to join the customer portal and have set a password.

If you are not Customer Portal Verified, you will not get a password reset email. You would have to accept the initial portal invite first, and then, set a password.

Managing Payment Methods

In the customer portal, you have the option to add your own payment methods

To add a payment source, click the Welcome button and then Manage Payment Methods.

Click Create Payment Method to add a new payment source.

ACH/eCheck

To add a new ACH payment method, select the Create Payment Method box, then under the payment type drop down, choose ACH/eCheck.

Under the Routing/Account Number, enter your bank information separating the routing and the account number with a “/”.

⚠️ No spaces or special characters besides “/” should be used in this box.

After entering the bank information, you can decide to make this a default payment method by checking the Default Payment Method
When all information is entered, select Create Payment Method.

Credit Card

For credit card payments inside of the customer portal, select the payment type of credit card, and enter the details to save your card onto your customer portal account. Then, this card could be used for future transactions.

Subscribing to Electronic Receipts in the Customer Portal

You have the option to subscribe to Electronic Receipts in the Customer Portal. This option is able to be turned on from the Manage Payments screen under the Welcome button.

If Subscribe to Electronic Receipts is turned on, you would get an automatic email notifying you that you’ve opted in to receive Electronic Receipts when payments are completed.

Viewing and Signing Proposals

When you need to review line item details inside of your customer portal account, click the vertical three dot icon within the Invoices, Proposals, or Issues tabs.

If you receive a Proposal for work, you can accept and sign inside your customer portal account with the use of an Electronic Signature!

Viewing a Proposal

When you log in, click Proposals, and then the vertical three dots to View or Sign.

Viewing will display a preview of the opportunity proposal to download and save, or print.

Signing a Proposal

If you want to sign the proposal, go back to the three dots, and select Sign.

The Electronic Signature window will appear.

When the proposal is signed via email, your Sales Representative will receive an email notifying them the proposal was signed.

💡 For the best experience when using the customer portal, it is recommended that the customer portal is operated on devices no smaller than a tablet.

Viewing and Paying Invoices

Viewing Invoices

When invoices are sent, you can view them inside of the portal if you are the billing contact. You could also make payments!

If you need to review line item details inside of your invoices, click Invoices, then click the vertical three dot icon, then, select View.

Viewing an invoice inside of the Customer Portal shows a copy of the invoice sent to you. You would be able to download and print the invoice on this screen.

Visibility for reviewing Invoices in the Customer Portal are limited to those that have accepted the invite and are listed as either the Primary or the Billing contact tied to the property.

Paying Invoices

After the invoice is viewed, then payment can be made with an Electronic Payment Source.

You could then go back to the three dot menu and select Pay to complete

"We have been customers of Grant and Power for years and enjoy the relationship we've built together. Grant and Power doesn't only provide an exceptional service for us, they are reliable and dedicated to our practice's image and the safety of our patients. The landscaping and snow removal is not one of my concerns because I know I can always count on Grant and Power. We are thankful to be their customer."

Erica – Premier Dermatology     

"I would gladly refer your company to my friends and neighbors. I just wish I had taken pictures of the backyard before the transformation. My backyard is now beautiful and I can't wait to entertain."

Carol – Naperville     

"I wanted to thank you for your great service, and our beautiful brick patio. We receive compliments from people who walk by our home on their way to the park. Some have brought their friends and relatives by to see it. It has transformed the way our home looks, and provides a warm and elegant entrance for anyone who comes to visit us."

Kathy & Frank – Hoffman Estates     

"Please send our thanks and appreciation to Scott Hutchings. He worked with us on our landscape project from design to completion. He took the time to revisit us three different times to answer questions and help us make changes to achieve our goal. We could not be more pleased with the final outcome and I am happy to say that many people have come by to ask who we worked with and tell us how beautiful our landscape looks."

Ron and Mary – St. Charles     

"Ben, Thank you for all your hard work and planning for the installation of our patio and front walk. We greatly appreciate your professionalism and dedication to seeing the project through with great results. It turned out so well, and I could not be happier with the end result."

Joseph – Lake Zurich     

"I was motivated to write because the quality of the product and service exceeded my expectations. To Jenny Ubben who provided a superb design and Ben Ubben whose customer service and follow through were much appreciated and to the crew who completed the landscape, I want to extend a sincere thanks."

Brad – Fox River Grove     

"The design of our patio was unique and outstanding. He took the time necessary to determine what would be best for our needs and he always made us feel like the job at our house was his top priority."

Wayne – Elmhurst     

"Audrey, You are a pleasure to work with and the landscape team did a beautiful job. Thank you!"

Cathy and Bob – Downers Grove     

"What a joy to look out from the windows and admire your work along with coming home at night to a beautiful entrance. Grant & Power Landscaping has exceeded our expectations!"

Joe and Jan – Wayne     

"The entire experience has been enjoyable. We want to thank Jan, Elias Hernandez, Pedro Miranda, Alberto Hernandez and Miguel Monnarez. Each one had a part in making our dream come true. The entire installation process was done with care."

Fernando and Sandra – Wayne     

"All of our neighbors comment on the wonderful improvement we made. It actually surpassed even our own expectations. Hats off to Jan, Angel and all others who contributed to this success. What Teamwork!"

Helen and Harold – North Riverside     

I would like to thank you for the exceptional work that you did on our front landscape. You transformed our ideas, perfected them and gave us a unique, beautiful piece of art. We knew, the day that we met you, you were the one."

Dan and Sandra – Naperville     

"Working with Grant & Power has been a pleasure from start to finish. Thank you for the great work! From our first to last contact, we have been impressed with the professionalism of the firm."

John and Wendy – Rolling Meadows     

"For people who want a beautiful landscape...but who also want a responsive partner and great ideas...you won't do any better than Grant & Power."

Michelle and Don – Lisle     

"I would say that my experience with Grant & Power Landscaping was defined by integrity, initiative, and follow-through, key traits that I value highly. I have been happy to praise G&P to others, and will continue to do so. I am now, finally, looking forward to a beautiful spring and summer in my restored back yard."

Maura – Hinsdale     

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Principal Photographer: Linda Oyama Bryan With Additional Photography by Gina Olsen